Shipping policy

Shipping Policy

Last updated: September 2026

Thank you for shopping with us! We work with third-party suppliers who ship products directly to our customers. Please read the following shipping information before placing your order.

1. Order Processing

Orders are generally processed within 1–3 business days after payment is successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

During high-demand periods, sales events, or holidays, processing may take slightly longer.

2. Delivery Time

Estimated delivery time is:

India: 5–12 business days

Delivery times are estimates and may vary depending on your location, supplier, courier service, weather, holidays, or other circumstances beyond our control.

Please note that the estimated delivery period begins after your order has been processed and shipped.

3. Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other shipping offers.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation containing your tracking information, where available.

Tracking information may take 24–72 hours to become active after the order is shipped.

5. Delayed Orders

Although we work to deliver orders within the estimated timeframe, delays can occasionally occur because of:

- Courier delays

- Weather conditions

- Public holidays

- Incorrect or incomplete delivery information

- High order volumes

- Customs or other shipping-related issues

If your order is delayed beyond the estimated delivery period, please contact our customer support team.

6. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply for reshipment.

7. Lost or Damaged Orders

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order number and relevant photographs or other information.

We will review the issue and work with the shipping carrier or supplier to resolve it.

8. Third-Party Suppliers

Some products are fulfilled and shipped directly by third-party suppliers. As a result, packages may arrive separately if your order contains products from different suppliers.

The shipping origin may vary depending on the product and supplier.

9. International Orders

If international shipping is offered, delivery times may vary by destination.

Customers may be responsible for applicable customs duties, taxes, or other import charges imposed by their country.

Any applicable charges are generally the responsibility of the customer unless otherwise stated at checkout.

10. Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes to our shipping methods, suppliers, delivery times, or business practices.

Any changes will be posted on this page.

11. Contact Us

If you have questions about your order or shipping, please contact us through the contact information provided on our website.

Thank you for shopping with us!